Madhya Pradesh has made significant progress in tackling cyber financial fraud, recording major improvements in complaint handling, fund recovery, and national ranking due to sustained police action and technology-driven initiatives.
In 2025, the state received 55,659 complaints related to cyber financial fraud. Acting swiftly, the police succeeded in freezing over ₹137 crore out of a total fraud amount of ₹581 crore. By comparison, in 2024, 58,643 complaints were received, and around ₹47 crore of the defrauded amount was frozen.
As a result of continuous efforts, Madhya Pradesh has climbed from 22nd position in 2024 to 6th position nationally in freezing/holding fraud amounts, now ranking after Haryana, Tripura, Gujarat, Delhi, and Rajasthan.
Key Innovations and Initiatives by MP Cyber Police and District Police
Massive Cyber Awareness Drive:
Between 2017 and 2025, MP Cyber Police conducted over 26,200 online and offline awareness programmes, reaching more than 21 crore citizens.
Under the “SAFE CLICK” Cyber Awareness Campaign (February 1–11, 2025), over 33 lakh citizens were sensitised through physical and digital platforms.
During National Cyber Security Awareness Month (October 2025), more than 8,000 programmes were conducted, benefiting 1.5 crore people, including students, women, senior citizens, and government employees.
These efforts earned Madhya Pradesh first place in the DSCI Award 2025 under the category “Excellence in Capacity Building of Law Enforcement Agencies.”
Upgraded Cyber Helpline 1930:
The Cyber Helpline 1930, integrated with Dial 100/112, was strengthened with dedicated teams at cyber headquarters and zonal offices. In 2025 alone, 55,659 complaints were registered through the helpline, leading to ₹137 crore being frozen.
Specialised Cyber Fraud Units:
Formation of SCFMC (State Cyber Fraud Monitoring Cell) with a 24×7 team to coordinate with banks and telecom providers.
Deployment of MP Cyber Police officers at the Cyber Fraud Mitigation Centre (CFMC), I4C, New Delhi, for real-time coordination.
District-Level Cyber Task Forces:
Dedicated District Cyber Task Forces have been constituted under Superintendents of Police to ensure faster investigation and response.
Targeted Operations:
Operation NAYAN: Focused on cyber crimes against women and children; legal action taken against around 40 accused in 50 cases.
Operation FAST: Joint action across 20 districts against fake SIM sellers and users, resulting in 52 cases and action against 44 accused.
Operation MATRIX: Statewide action against over 3 lakh mule account holders, with the first phase targeting 3,000 suspicious accounts.
Cyber Internship Programme:
The one-month cyber internship programme was revived in 2025, with 58 students trained to support cyber awareness and prevention efforts.
With these sustained measures, Madhya Pradesh has emerged as a national model in cyber fraud prevention, combining enforcement, technology, and public awareness to protect citizens from digital financial crimes.
