Jaipur, April 27, 2026: The first Pension Adalat held in Jaipur resolved a majority of long-pending pension grievances, with 77% of cases related to the Education Department and 79% of cases from other departments successfully addressed, according to the Pension and Pensioners Welfare Department.
Organised under the directions of the Finance (Pension) Department, the Adalat was conducted at the regional office level, bringing together officials from the pension department, education department, treasury, and representatives of pensioners to expedite case resolution.
Director Mahendra Singh Bhukar stated that out of 165 grievances from the Education Department, 96 cases were resolved during the session. Additionally, 30 cases related to payment issues were forwarded to the Finance Department for expedited disbursal. The remaining cases have been directed for early resolution, taking the disposal rate to 77%.
For departments other than education, 94 grievances were taken up, of which 56 were resolved, achieving a disposal rate of 79%. In the Jaipur regional office alone, 26 education-related grievances were reviewed, with 18 cases resolved, reflecting a 69% resolution rate.
A key outcome of the Pension Adalat was the issuance of pension payment orders in 422 long-pending cases, marking a significant administrative push to clear backlog and improve service delivery.
Several long-delayed cases were resolved through coordinated intervention. A notional pay increment case pending since 2023 for a retired principal, Rajendra Kumar Vaishnav, was cleared within 20 days. In another instance, a family pension case of Krishna, daughter of late Prem Narayan Gupta, was resolved after being pending since 2024.
Notably, cases pending for over a decade were also addressed, including a 19-year-old family pension case resolved in nine days in favour of Arun, son of late Surendra, and an 11-year-old case settled for Poonam Saini, widow of late Ravindra Kumar Saini.
The Pension Adalat initiative is aimed at accelerating grievance redressal and ensuring timely pension benefits, with officials indicating that similar interventions may be expanded to further streamline pension administration across the state.
