Paytm has been working proactively to ensure that it provides seamless and uninterrupted service to its users during this pandemic is seeing more people using its digital payment services for all daily needs. Paytm which has a 20 million-strong merchant base, is seeing more businesses extensively accepting payments online. Since April 2020, it has witnessed a massive surge in digital payments for electricity bills as more people avoid venturing out, standing in queues and most importantly touching cash to stop the spread of Coronavirus.
To bring more convenience to its users Paytm has recently enhanced its UI for electricity bill payments that takes less than a minute to complete a transaction. Users need to simply choose their state & service provider, enter their bill number or customer account number and then make that payment. Unlike other platforms which restrict users to UPI, Paytm gives its users the flexibility to select their preferred payment mode from Paytm UPI, Paytm Wallet, debit and credit cards, or net banking. The payment is instant and users get a receipt on completion of bill payment. Paytm also reminds about the due date for payments through SMS and in-app notifications.
Paytm spokesperson said, “Electricity bill is one of the most important recurring expenses for people in our country, and we are committed to make it a convenient and hassle-free experience for all users. With superior technology and a user-friendly interface, we aim to enable every consumer in India to pay their electricity bills 24×7 and receive instant confirmations. We will continue to partner with more electricity boards across the country to reach new users and increase repeat transactions from our existing users.”
Paytm is a pioneer in electricity bill payments and has partnered with over 70 electricity boards across India, including locations like Manipur, Lakshadweep, Bengal etc to serve millions of users in this segment. Paytm users can also do mobile recharges, pay their credit card bills, book cylinders and do many other regular payments from the comfort of their home. All of this comes with a fast, safe, secure, and rewarding experience built by India’s top technology minds to serve the whole of India.